FAQ
General product
Can I use your Shopify integration without a template?
Can I use your Shopify integration without a template?
Is the Shopify integration easy to use?
Is the Shopify integration easy to use?
Can I make my own custom components instead of using yours?
Can I make my own custom components instead of using yours?
What data gets sent to Shopify?
What data gets sent to Shopify?
What elements are dynamically pulled from Shopify?
What elements are dynamically pulled from Shopify?
Will Framer Commerce work on my staging and live domains?
Will Framer Commerce work on my staging and live domains?
Can I use my primary domain for both Shopify and Framer?
Can I use my primary domain for both Shopify and Framer?
How are the Framer files set up? Can I add to the code and logic?
How are the Framer files set up? Can I add to the code and logic?
How does the CMS import work? If I add a product in Shopify, will it automatically be added to Framer?
How does the CMS import work? If I add a product in Shopify, will it automatically be added to Framer?
Features & integrations
Do you support Shopify apps like Reviews, Subscriptions, Upsells, etc.?
Do you support Shopify apps like Reviews, Subscriptions, Upsells, etc.?
Do you support customer sign ups & logins, order management, etc.?
Do you support customer sign ups & logins, order management, etc.?
Do you support country or currency selection?
Do you support country or currency selection?
Do you support language selection?
Do you support language selection?
Do you support email & SMS opt-ins?
Do you support email & SMS opt-ins?
Do inventory quantities get updated in real time?
Do inventory quantities get updated in real time?
Does this work with dropshipping services like Printful or Printify?
Does this work with dropshipping services like Printful or Printify?
How do analytics work between Shopify and Framer?
How do analytics work between Shopify and Framer?
There’s a feature I want to use but I don’t see it on your site, do you support it?
There’s a feature I want to use but I don’t see it on your site, do you support it?
Purchasing & licenses
What is a license?
What is a license?
Do I also have to pay for Framer and Shopify? What plans do I need?
Do I also have to pay for Framer and Shopify? What plans do I need?
Can I get a discount on multiple licenses?
Can I get a discount on multiple licenses?
I’m purchasing a license on behalf of a client, are there any steps involved?
I’m purchasing a license on behalf of a client, are there any steps involved?
Can I upgrade my license after I purchased it already?
Can I upgrade my license after I purchased it already?
How can I apply to be an affiliate?
How can I apply to be an affiliate?
Troubleshooting
How do I update a component?
How do I update a component?
I’ve entered my domain and set up my API access, why isn’t my Shopify content loading?
I’ve entered my domain and set up my API access, why isn’t my Shopify content loading?
Why is Magic Import not working or leaving out some of my products?
Why is Magic Import not working or leaving out some of my products?
Why isn’t my Add to Cart button working?
Why isn’t my Add to Cart button working?
Support
Do you offer refunds?
Do you offer refunds?
Do you offer a white glove service?
Do you offer a white glove service?
