Troubleshoot
How do I remove the Framer Commerce badge?
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My store says Connected. Why isn’t my site working?
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Why is my site showing missing or incorrect data in the Framer Canvas or Preview?
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My checkout has a myshopify.com domain and the logo links to my old Shopify site. How do I fix this?
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Why can I see Compare (Sale) Prices in Framer but not on my live site?
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Why are some products working and others aren’t?
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How do I update a component?
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Product
Can I use Shopify apps?
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Do you support customer accounts and order management?
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Can I add Framer Commerce to my existing Framer site?
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Do you support B2B features?
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Can I use one-time modals for email/SMS opt-ins or market selection?
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Does this work with dropshipping services like Printful or Printify?
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Do you support Shopify Markets (multi-country and currency)?
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Do you support multiple languages?
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Are product data and inventory updated in real time?
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Can I sell gift cards?
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Can I sell subscriptions?
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Can I create in-cart upsells?
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Licenses
How do licenses work?
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Can I keep my main site on Shopify and use Framer Commerce for landing pages?
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Do I need a subscription to build and sell a template?
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Can I use Framer Commerce with a Starter Shopify plan?
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Can I use Framer Commerce with another e-comm app instead of Shopify?
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Do you offer refunds?
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Do you offer a white glove service?
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Data & Analytics
Do Google Analytics work?
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Do Meta Pixel and CAPI work?
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Do UTM parameters work?
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Can I get advanced analytics with conversion tracking and A/B testing?
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